Frequently Asked Questions

Does The Raptor Market charge withdrawal fees?
How can I withdraw my profits?
Which method can I use to withdraw my funds? What is the withdrawal order?
How long does it take for you to process my withdrawal request?
How long should I wait for a withdrawal to reflect on my bank account?
What is the minimum withdrawal amount?
How can I cancel a withdrawal?
What is SWIFT and IBAN?
How can I withdraw funds using the Bank Wire option?
Do I need to provide any additional documents to withdraw funds from my account?
How can I withdraw funds if the card that I have used for deposit has been cancelled / replaced or has expired?
I have deposited using a virtual card (e.g. MBWAY, Multibanco or other). How can I withdraw?
I have deposited using a virtual card (e.g. MBWAY, Multibanco or other). What additional documents are required from my side for deposit verification?
Why was my credit/debit card deposit declined?
Where is my deposit? Why is my deposit held/ pending?
Can I deposit using a friend’s / relative’s payment method?
Can I deposit using a corporate credit card/account?
Why do I need to provide my card copies or bank statement?
Are there any further requirements from my side in case I make a deposit using my bank account?
Are there any further requirements from my side in case I make a deposit using credit/debit card/s?
How can I deposit using Bank wire? How long do Bank Wire transfers take and what are the fees?
How long does it take for my deposit to be credited to my The Raptor Market account?
What methods can I use to deposit funds into my The Raptor Market account? Does The Raptor Market charge deposit fees?
How can I make a deposit into my account?
Do you charge inactivity fees?
How can I become a partner or an affiliate?
How can I change my password?
Do I have to pay taxes on my profits? Can I get a tax confirmation letter from you?
How can I unsubscribe from emails?
How can I change details on my personal profile / account? (e.g. address / email address / phone number)
How can I change the name I registered my account with?
Do you accept US citizens/residents?
What is the meaning of Politically Exposed Person (PEP)?
How can I delete my account?
What documents are required to open a Corporate account?
Can I open more than one account with The Raptor Market? which currency can I use for trading
Why do I need to submit personal documents?
What is an Appropriateness questionnaire and an Economic profile?
What is proof of address / residence?
What is proof of identity?
Which documents/ Information are required to register/verify an account?
How can I verify my account?
How and when can I contact you?

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Risk Warning: CFDs are complex instruments and carry a high level of risk to your capital. 75.2 % of retail investor accounts lose money when trading CFDs with this provider.

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